Responsible Gaming
at brojl
Gaming at brojl should always be fun — not stressful. We believe every Filipino player deserves a safe, honest environment where enjoyment comes first and healthy limits are easy to set. Here's everything you need to play smarter and stay in control.
Player Control Tools at Your Fingertips
Every brojl account comes with a full suite of responsible gaming tools — available 24/7 inside your account settings, at no cost. No need to call anyone or wait for approval to use them.
Deposit Limits
Set a maximum amount you can deposit per day, per week, or per month. Once your chosen limit is reached, further deposits are blocked until the period resets. You can lower your limit immediately — increases take 7 days to take effect.
Loss Limits
Cap the total amount you can lose across all games within a defined timeframe. When the limit is hit, brojl automatically restricts further real-money play for the remainder of that period — no manual intervention needed.
Session Time Limits
Set a maximum session length so you automatically receive an alert — or are logged out — once you've been playing for a specified duration. Useful for keeping your gaming sessions short and intentional.
Reality Checks
Enable periodic pop-up notifications during gameplay that display how long you've been playing, your net result for the session, and a reminder to review your limits. A small pause goes a long way toward mindful gaming.
Cool-Off Period
Take a short break without closing your account. Choose a cool-off window of 24 hours, 3 days, 1 week, or up to 6 weeks. During a cool-off period, you cannot log in or make deposits — your balance remains safe and intact.
Self-Exclusion
If you need a longer or permanent break, self-exclusion closes your account and blocks re-registration for a chosen period of 6 months, 1 year, 3 years, or indefinitely. Contact support to activate self-exclusion at any time.
Responsible Gaming Tools Summary
| Tool | What It Does | Takes Effect | Who Activates It |
|---|---|---|---|
| Deposit Limit | Caps daily / weekly / monthly deposits | Immediately (decreases) / 7 days (increases) | You, in Account Settings |
| Loss Limit | Stops real-money play once loss threshold is reached | Immediately | You, in Account Settings |
| Session Limit | Alerts or logs you out after set play duration | Next session | You, in Account Settings |
| Reality Check | Periodic in-game reminders of time and net result | Immediately | You, in Account Settings |
| Cool-Off Period | Temporary account suspension (24 hours – 6 weeks) | Within 1 hour | You or Support |
| Self-Exclusion | Long-term or permanent account closure | Within 24 hours | Support team only |
PAGCOR Player Protection Framework
brojl operates under the regulatory authority of the Philippine Amusement and Gaming Corporation (PAGCOR). All responsible gaming tools described on this page are required components of the PAGCOR player protection framework. If you feel that your concern has not been addressed by brojl's internal support team, you have the right to escalate your complaint directly to PAGCOR. For details on the formal complaints process, visit the PAGCOR official website or contact their player assistance desk.
Gaming is Entertainment — Full Stop
At brojl, we want to be upfront about something important: online gaming is a form of entertainment, not a reliable way to earn money or solve financial problems. The house always has an edge in the long run, and every player — whether you're spinning slots in Manila, betting on the PBA from Cebu, or enjoying a live baccarat session in Davao — should approach gaming with that understanding clearly in mind.
That's not a dampener on the fun. It's actually what makes gaming more enjoyable. When you play within your means, with a budget you've already decided you're comfortable losing, every win feels like a bonus and every loss doesn't sting the wallet. brojl is designed around that philosophy from the ground up.
Know Before You Play
Before your first deposit, brojl encourages every new Filipino player to take a few minutes to set up a personal gaming budget. Think about your monthly disposable income — the money left over after essential expenses like rent, food, utilities, and savings. Only a portion of that discretionary amount should ever be allocated to gaming entertainment.
A sensible rule of thumb used by responsible gaming advocates: your gaming budget should be an amount you genuinely would not miss if you lost it entirely. If losing that amount would create stress, inconvenience, or financial pressure at home — it's too much. Lower your limit accordingly. The deposit limit tool in your brojl account settings makes it easy to enforce whatever budget you choose.
Remember: Gaming winnings are never guaranteed. Past wins do not predict future outcomes. Every game round at brojl is determined by certified Random Number Generators — outcomes are entirely random and cannot be predicted, influenced, or timed.
The 21+ Rule at brojl
Philippine law and PAGCOR regulations are clear: individuals under the age of 21 years are not permitted to participate in casino-style gaming activities. brojl enforces this age restriction strictly. Every player is required to submit age verification documents as part of the KYC process before their first withdrawal is processed.
If you are a parent or guardian in Quezon City, Makati, or anywhere else in the country, please take proactive steps to ensure minors in your household cannot access your brojl account. Use strong, unique passwords for your account and never share your login credentials with anyone. If you suspect a minor has accessed a gaming account, contact our support team at [email protected] immediately.
Self-Exclusion: How to Request It
If you feel that your gaming habits have moved beyond entertainment and are beginning to affect your daily life, finances, relationships, or mental health — self-exclusion is the most powerful tool available to you. At brojl, we make self-exclusion as frictionless as possible because we understand that asking for help is already the hardest part.
How to Self-Exclude on brojl
Log In to Your Account
Access your brojl account using your registered email and password. You do not need to contact support first — the process starts from inside your account.
Go to Account Settings
Navigate to Account Settings and select the "Responsible Gaming" tab. All player protection tools are grouped together on this page.
Choose Self-Exclusion
Select "Self-Exclusion" from the list of available tools. Choose your preferred exclusion duration: 6 months, 1 year, 3 years, or indefinite.
Confirm Your Request
Review the terms of your exclusion and confirm. For permanent or indefinite exclusions, you will also be asked to contact support directly to complete the request.
Account Closed Within 24 Hours
Your brojl account will be restricted and then fully closed within 24 hours. Any remaining balance will be returned to your last-used payment method after identity verification.
Warning Signs of Problem Gaming
Problem gaming can develop gradually. Recognising early warning signs — in yourself or someone you care about — is the first step toward getting back in control.
- Spending more money on gaming than you originally planned, or chasing losses with larger bets to recover what was lost.
- Feeling restless, irritable, or anxious when you try to cut back or stop gaming — especially if it disrupts your daily mood.
- Hiding your gaming activity from family members or close friends, or lying about how much time or money you spend on it.
- Borrowing money — from friends, family, or financial institutions — specifically to fund gaming sessions.
- Neglecting work, school, household responsibilities, or social relationships because of time spent gaming.
- Using gaming as a way to escape problems, stress, anxiety, loneliness, or depression rather than addressing them directly.
- Repeatedly trying to stop or control your gaming but finding yourself unable to stick to those limits over time.
- Experiencing financial stress, unpaid bills, or debts that you believe are connected to gaming expenditure.
If two or more of the above signs feel familiar, we encourage you to reach out to the brojl support team or use the self-exclusion tools available in your account. You are not alone — and taking action early makes a genuine difference.
Ask Yourself These Questions
Honest answers take less than two minutes. If you answer "yes" to several of these, it may be worth speaking with someone or using a responsible gaming tool.
Enjoy brojl — On Your Own Terms
Set your limits, know your budget, and play for the right reasons. brojl has over 3,500 games waiting — slots, live casino, bingo, sports — all on a PAGCOR regulated platform built for Filipino players who play smart.
Must be 21 years of age or older to register and play. PAGCOR regulated. Gaming is entertainment — please play within your means.